|
NO
|
Process name 過程類別/名稱
|
|
Item條款
|
KPI Target 過程目標
|
Proces risk and
opportunity 過程風險與機遇
|
Risk/opportunity
assess風險/機會評價
(H高4-5,M中2-3,L低0-1)
|
Risk /opportunity
level
風險/機會級別
|
Correspondence action
of risk and opportunity 對應風險和機遇的措施
|
Action of effectiveness assess
措施有效性評價
（1次/月）
|
|
重要度Importance
level
|
Possibility 可能性
|
風險/機遇順序數 O/R score
|
Rank級別
|
Process
過程
|
Appraiser 評價人
|
Assessment time 評價時間
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
4.1組織環境
|
外部-宏觀環境
-PEST分析
|
機會與威脅
|
1.Legal require 法規要求
|
Compliance to
law require 符合法律法規要求
|
風險：產品要求的提升，環境標準的提升，公司受環保排放升級， 國家對環保要求提高，節能減排需求增加，造成生產成本增加
Improving of product requirement and environment standard,Nation raise
environment protection require and saving emergy and emission reduction and lead to cost rise
機會：產品適應法律法規要求，環保材料使用，滿足市場和用戶的需求
Opportunity , product appliable legal and law
require, use environmentally friendly materials and fill with market and customer require
|
5
|
5
|
25
|
高
|
及時收集更新及評價產品法規、環境管理法規并執行，生產過程中環保監管力度
Collect, update, and evaluate product
regulations and environment management regulations in time, and perform
product process monitor intensity .
|
EHS process
|
Helen Wang
|
2018.1.4
|
|
2、Economicl
factors 經濟因素
|
1.New project and profit product
2. Termly review material cost
1.新的項目和盈利產品,
2. 定期評估材料價格
|
機會：公司生產經營行為依法合規，使公司生產經營活動得到良性，有序運轉， 職工隊伍穩定，助推企業振興
Opportunity ： Company production and operation activity complaince legal , let company production
operation activity optimums and orderly operation , employee stability and
intensity company developing
|
4
|
3
|
12
|
中
|
加強溝通和交流，健全的政策法規和企業制度，加強流程審核
Enahance communication , sound policy and
enterprise system, and process audit
|
EHS process
|
Helen
Wang
|
2018.1.4
|
機會：通過疏理公司產品， 公司產品結構調整 和找好新的項目，優化盈利產品， 給公司帶來新的客戶和減少非盈利產品Opportunity：Through reorgainzing company product ,compnay product
structure adjustement and find good project optimize earnings product and
give compnay take new customer and reduce non-profit product
|
4
|
5
|
20
|
高
|
Internal
product department incentive mechanism , finance department cost control level affect內部生產部門激勵機制， 財務部門成本控桿作用
|
|
SS
Sit / PM LI/ Kevin Zhang / Beung Liang
|
2018.1.4
|
風險：原料材料價格及供應渠道，原材料價格波動，
Risk : Raw material cost and supply channel and
price hike
|
4
|
3
|
12
|
高
|
1.Standard product cost adjust base on market
fluctuation termly 2. price compare and reduce single supply 3. Reduce buy by
cash 規范產品價格調整， 根據市場波動定期調整 2. 采用比價和盡量消除獨家供貨， 3. 盡量減少現金采購狀態
|
S5外部供應產品和服務的控制 External product and service control
|
Lijuan
Chen
|
2018.1.4
|
|
3、Scoiety and
cultural factors 社會和文化因素
|
Employee Stability
職員穩定,
|
機會: 公司所在地社會形勢比較穩定，人員安全感較高，同時教育水平和人員素質比較好， 對公司的穩定發展比較好的環境Opportunity : local social situation
stability and good sense of
secturity and education level with good quality of personnel, good environment
to company stability developing
|
3
|
3
|
9
|
低
|
HR
grasp employee and society trends, communcation人力資源部溝通協調和實時掌握員工和社會動態
|
S1人力資源管理Human resource management
|
Linda
Yan
|
2018.1.7
|
|
|
4、Competitor analysis競爭對手分析
|
Manage improve
and cost down 管理改善降低成本
|
風險：市場競爭加劇帶來的成本壓力會引發風險
Cost pressure from market competition may
initiate risk.
機會：競爭會促進公司管理的提升
Competition could promote improvement of
company management.
|
4
|
3
|
12
|
中
|
競爭會促進公司管理的提升
Competition could promote improvement of
company management.
|
C1Confirm
market require市場需求的確定
|
George
Pan /Winni Chen Vic Sun
|
2018.1.4
|
內部環境
-核心競爭力分析
|
優勢與劣勢
|
5、Strengths 優勢
|
Define
Yield performance 定義材料損失率
|
風險：產能績效壓力引會帶來質量風險
Capacity performance pressure may bring quality risk.
機會：促使人員積極性提高產能
Opportunity： Bring person initiative increase capacity
|
4
|
3
|
12
|
中
|
提高生產效率且保證質量績效
increase production efficiency.also ensure
qality performance
|
C3
Product production and service plan control
|
SS
Sit / PM LI/ Kevin Zhang /Winni Chen
|
2018.1.4
|
|
6、Weakness劣勢
|
Define
new OEE、MTBF、MTTF
定義設備維護目標， 平均故障維修時間和平均故障間隔時間
|
風險：機器設備老化
Aging of equipment
機會：促使設備的更新換代可以提升產品質量和生產效率
Equipment upgrade could enhance product quality
and efficiency.
|
4
|
5
|
20
|
高
|
1.對現有機器及時更換配件，保證配件質量和日常維護保養的及時性
Exchange spare parts timely, ensure their
quality, and daily maintain timely.
2.必要時對機器設備進行更新換代
If necessary, upgrade and replace
equipment.
|
S1基礎設施Basic establishment
|
SS
Sit / PM LI/ Kevin Zhang /Kylin Wu
|
2018.1.4
|
|
4.2相關方
|
Customer 客戶
|
1) Meeting products specifications 符合產品規格
2) Meeting the delivery schedule 符合交貨交期
3) No Customer complaints 沒有客戶投訴
4) Good servicing 好的服務
5) Competitive pricing 競爭性價格
|
風險：顧客期望的提升會帶來管理更大壓力
Rising of customer expectation will bring
pressure to management.
Customer complains, business loss
機會：顧客期望的提升也會促進公司管理的提升
Rising of customer expectation will promote the
improvement of company management.
好的市場占有率，提升客戶訂單，好利潤。 Gain market share , increased of the cusomer order , good profit margin
|
5
|
4
|
20
|
高
|
1.QA enhance communciation conformity with customer about quality standard
/complains / feedback and inspect/measure method .品質部加強和顧客的溝通關于質量標準和檢測方法的統一性處理客戶投訴和質量反饋，2.PMC do production plan and ensure implement 做好生產計劃的安排，保證生產計劃的執行 3. CS enhance communication with customer
and deal with customer require and opinion in time 客服加強與客戶交流溝通，及時處理客戶需要求和意見 4.NPI prepare for ppap fufill with customer require and enhance customer satisfaction . 做好PPAP滿足客戶需要 ,增強顧客滿意
Strengthen satisfaction assessment with
customer, constantly enhance customer satisfaction through good customer
service ,sales support , logistic support , 通過客戶滿意度調查評估， 好的服務， 銷售支持， 物流支持，
|
S6產品和服務放行Release of Product and
service
C5交付后的活動Activity
after delivery
|
Viv
Ding /XY Yuan
|
2018.1.4
|
|
c2過程開發和更改process
developing and change
|
George Pan /Winni
Chen Vic Sun
|
2018.1.4
|
|
Supplier and parner供方與合作伙伴
|
1. Contiune
supply 持續供給
2. Good quality producst provided好的質量產品提供
3. Ability to meet divery schedule符合交期
4. Effcient to response to the require 有效性回復要求
|
風險：原材料價格提升供貨商的績效影響管理體系整體績效, 不合格的材料和交期延期
Supplier performance affects the whole
performance of management system. Non-conformance materials , delay of the
delivery
機會： 良好的供應鏈會帶來更好的服務質量，供應商管理制度規范和透明，公正。
Good supply chain will bring better service
quality.coninues supply and inventory management
|
4
|
5
|
20
|
高
|
通過雙贏機制的建立不斷完善供應鏈管理, 每季供應商監控，緊密跟進供應商質量問題和交期Constantly complete supply chain management through win-win
mechanism. Quarterly supplier monitoring , closely follow up with supplier on
the quality issue and delivery
|
S5外部供應產品和服務的控制 External product and service control
|
Lijuan
Chen
|
2018.1.4
|
|
Owner/ shareholder所有者/股東/投資方
|
1. Business to be
profitable有利的商業
2. Business growth商業增長
3. Business continuity 持續商業
|
風險：投資回報率下降
Risk :Reduce for
return on investment
1. Bad debt 2. Tight cash flow 3. Gobal economy deficit
機會：贏利投資回報率上升
Opportunity :Rise of proceeds and return on
investment
1. Continues business and new customer 2. Profitability
|
4
|
5
|
20
|
高
|
Strengthen capital backfront and
reduce capital press , good financial budget and prevent finance risk . 加強資金回籠，減小公司資金壓力，做好財務預算，防止財務風險
1)Periodical meeting to update company
performance 2) Yearly accounts
audied
|
|
Beung
Liang
|
2018.1.4
|
|
Transport Agent 貨運代理
|
1. Service 服務
2. Not delay of the shippingment沒有延誤交期
3. No demaged 沒有破損
4. No loss of the shipment沒有貨運損失
|
Risk
: Delay of the shipment . Cost increased , Quality issue 交期延誤，價格上漲，質量問題發行
Opportunity :Meet our requirments 符合我們的要求
|
4
|
3
|
12
|
中
|
Closely follow
up with transport agent
緊密跟進貨運公司
|
C5交付后的活動Activity after delivery
|
George
Pan /Beung Liang
|
2018.1.4
|
|
Custom海關
|
Complinance to
customs rulers 遵守海關制度
|
Risk
:penalty if not comply 未遵循罰款
Opportunity :Comply to the regulation 機會：遵循法規
|
4
|
3
|
12
|
中
|
To special
department follow and submit the required custom documents as per law 專門部門跟進依照法規要求提交海關文件
|
Xiaoxiao
/Hengkaifen
|
|
|
Employee員工
|
Reward , open
communication between management and employees 薪酬，管理層與員工公開化的溝通
|
職員積極性和薪酬，改善管理層和員工的相互關系風險：員工品質意識
Personnel quality consciousness./ new employees requires training (skill
upgrading)
部分員工積極性不足
Insufficient positivity of part of
personnel
機會：實施管理的人性化，提升企業形象，促進多能工的培訓
Take humanized management, improve enterprise image, and urge more
trainings.
1）Employee
motivation and reward program 2) improve cooperation between management and
emplyees for mutual benefits
|
4
|
3
|
12
|
中
|
1.建立共同目標 Set a common target
2.明確工作任務要求 Define
task requirement
3.工作中肯定贊揚員工Praise
personnel in working
4. 激勵機制 incenive
mechanism
5. Communication sessions 溝通會議 6.Transfer job training轉崗培訓
|
S1人力資源管理Human resource management
|
Linda
Yan
|
2018.1.4
|
|
Society 社會(政府、社區等)
|
Compliance to
authorities and govement regulations遵循當局政府要求
|
風險：監管部門的監管力度加大，
機會：符合政府要求又合符本司實際利益的執行和內部檢查
Risk :Intensity of Regulators
Opportunity :Meet government and actual company benefit and good implement and internal inspect
|
3
|
3
|
9
|
低
|
Internal
responsibily department supervise 內部職能部門的監管
|
EHS
process
|
Kylin
Wu /Helen Wang
|
2018.1.5
|
惠州XX五金制品廠
[2023-08-16]
華協咨詢公司的咨詢團隊由國際知名機構資深主任審核員與資深顧問師打造而成，憑借著豐富的實戰管理經驗，為客戶提供了一套完整的咨詢服務保障體系，華協咨詢迅速得到了客戶的廣泛認可與關注，成為行業的佼佼者。
